This is a strange post for me to make as I'm usually very positive and enthusiastic about all the lovely nail treasures I've found. However, I've had a run of bad luck recently and wanted to share two bad online experiences I'm having. But I will be posting a Happy-Face post after this one because a lot of good things have happened to me recently too!
Firstly, Shrieked. After noticing shares and pins of photos featuring their beautiful water decals, I found their Big Cartel store and purchased a set of Swooping Birds decals. That was on 12/10/12. I never received my decals and have not had a word of communication from Shrieked; nor have Big Cartel, who have contacted them twice on my behalf. I have now submitted a Paypal claim which will hopefully get me my product or my money back. So a word of warning to watch out for Shrieked.
Secondly, Sally's. I know a lot of others got caught up in this too! They had a crazy-good deal with China Glazes priced at £1.30 and on 3 for 2! I bought 6 China Glazes and a bottle of Gelous, which all would have cost me £15 with shipping. Instead they massively messed up and ran out of the China Glaze so, without asking me, they just sent the Gelous and charged me over £10 for that and shipping - a price I never, ever would have paid for one bottle of polish! I emailed them 5 days ago asking politely for the shipping to be refunded, and I have yet to receive a response.
I think Sally's have really messed up here and shown themselves to be such a bad business. To a) sell to both retail and trade, and b) to put on crazy deals without having a live stock updating system is unthinkable really. But the terrible customer service is what makes it the worst!
So, this is my Sad-Face post. Of course if anything changes I will update the blog (and clear the sellers' names if they come up with an amazing excuse for having messed me around!). Now enough negativity and onto the Happy-Face post!
See you in a minute,